The Royal Orchid Sheraton & Towers Bangkok, Bangkok, Thailand


Royal Orchid Sheraton Hotel & Towers Bangkok

 Business Class
 

By Benjamin Malcolm

Walking from end to end of the Royal Orchid Sheraton Hotel's Towers Deluxe Suite is akin to a journey along the Chao Phraya River itself.

You head into the lounge at first, the sitting area of your Towers Deluxe Suite and gaze southward. In the distance, you see the Taksin Bridge and the river winding down to the sea. You leave this room, stroll along the soft carpeting to the adjoining bedroom and are treated to another angle, the Chao Phraya heading north, toward Chinatown. You could almost spend an entire day in this suite, wandering from end to end and gazing at the traffic and the city below, safe and snug high above Bangkok.

I spent several days recently in Room 2617, the bottom level of the three Towers floors. The Towers rooms are part of the "hotel within a hotel" concept of Sheraton, in which business people and other discerning guests can choose a more personalized form of service, a step up from the "basic" room within what is already a very comfortable hotel.

It is a testament to the Royal Orchid Sheraton's design that it commands such a sweeping view of the river from its location near River City on the eastern bank of the river. In point of fact, every guest can see the Chao Phraya; it is impossible to get a room that doesn't. Because of the Sheraton's unique Y-shaped design, all 740 rooms command their own breathtaking river views.

I settled into my room late one afternoon, slowly making the rounds of the niceties available to me, setting up my laptop and helping myself to some instant coffee. Little do I know that I can wander to the nearby Towers Lounge and get a fresh-brewed cup of coffee, cappuccino, or even espresso, available at any point up to the closing time of 10:30 pm The lounge, I soon come to understand, is available for my use, with many willing attendants all too eager to help with whatever my needs of the moment might be.

I'd like to get to my writing but there's still plenty for me to explore in my chambers. There's an assortment of current magazines and a copy of both the Bangkok Post and International Herald Tribune. I dawdle as I scan the headlines. A fresh bowl of fruit lies not far away and comes with a pamphlet explaining the vagaries of Thai fruit (useful for any first-timer to the country). This fruit is not just a perk of my check-in; each day, Towers residents are given a fresh bowl of fruit to go along with their morning newspaper (hung outside the door before breakfast).

A letter has been slipped under my door, which explains this and other exclusive services in the Towers. I'm impressed with all that's been thought of for the convenience of this "hotel within a hotel."

Along with the daily bowl of fruit and newspaper, I can expect an hour's use of the lounge's internet (hi-speed broadband connection), local fax service, six complimentary pieces of laundry a day (and shoe shine if I'd like), a complimentary continental breakfast (my choice of the lounge or room service) and an exclusive cocktail hour every afternoon. The hotel asks that I dress respectfully for the lounge, especially for the period after 5 p.m. That seems a small favour to ask for such an abundance of service.

But then cocktails are still hours away.

I flip on the TV and scroll through the options, checking out movies ("Master and Commander" and "Irreconcilable Differences" are both available ... maybe some other time) and then TV channels. I settle on the BBC and let the TV voice echo in the background as I continue my investigation, moving through all the chambers of my suite, through doors that lead into a separated bathroom, shower area and toilet, basking in the knowledge that I have days to enjoy this, to get comfortable in these exclusive environs.

The bedroom is spacious and airy and there is a copious amount of closet space and an assortment of robes and slippers that I mentally mark off for relaxing in late in the evening. A good deal of thought has been put into, of all things, the pillow selection and a card on one bedroom table lists out six kinds of headrest for me to choose from - healthy (soft and hard rubber), rubber, micro-fibre, goose feather/down and non-allergic. Another pamphlet details out my bedding, a "Sheraton Sweet Sleeper" concept that uses the pillows, a duvet, three sheets, a down blanket and 11 inch mattress for what should be a healthy sleep.

I press hibernate on my computer and decide that exercise, not sleep, is what this writer needs.

It is in the lobby where I can see the first of the many renovations that the hotel has been through, a complete redesign from a large open area to a lounge space backed by a wooden wall-section. Interspersed throughout the wall, backlit, are golden royal barges, a metal gong and other elegant decor. The interior designer has created an impressive atmosphere for the welcoming area of the hotel, sophisticated and comfortable.

The Royal Orchid Sheraton began restoration 2 years ago, beginning with the lobby. The 1,078 square metre Royal Orchid Ballroom, with cutting-edge audio-visual system and beyond-contemporary lighting, is the latest upgrade and this room can host upwards of 1,500 delegates at a time. The entire second floor has been redesigned as a dedicated conference area to better serve the meeting and conference clientele (a sizeable piece of the Sheraton's customer mix). With all these improvements to the meeting area, it is little wonder that the Royal Orchid Sheraton Hotel was the venue for APEC meetings in October last year.

I must head toward the river to find the fully-refurbished health club (another beneficiary of the restoration) and adjoining pool area. There are two pools at the Sheraton. The "Garden of Portugal" Pool, which is surrounded by a meandering jogging track, is popular with guests during the daytime and is technically on land leased from the Portuguese embassy through a "Gentlemen's Agreement." The second 25-metre lap pool lies directly opposite the fitness centre. Both pools are full in the late afternoon, with guests lounging or taking lazy laps in the chlorinated waters.

I opt for a quick workout and I am transported back to my Washington DC-health club days. This all-new health club at the Royal Orchid Sheraton Hotel has an excellent selection of the latest Cybex equipment (treadmills, bicycles, weights, etc.) with headphones and a TV remote. After a good 40 minutes of the exercise bike and a cooling drink of lemongrass juice, I enter the sizeable sauna in the dressing room, a large wooden chamber that could seemingly act as part of the conference centre. The Sheraton provides huge white towels for guests, perfect to lounge in the sauna or to lay by the pool. I have the sauna to myself and I soak in this vast chamber's humidity for twenty minutes before I realize how hungry I've become.

Fortunately, the Towers Happy Hour is just beginning.

The cocktail hour in the Towers Lounge is a lot more than a "red wine and cheese" affair and it is clear that the hotel's culinary creativity is allowed free rein with the hors d'oeuvres. Each day's happy hour comes with a bevy of drink choices (even the aforementioned fresh coffee) and an array of wonderful treats to whet your appetite for dinner, served in buffet style as you linger over the sunset and watch the hectic traffic below.

The traffic in the lounge, truth be told, can be hectic as well, as fellow floor-mates of this exclusive area meet and mingle over cocktails and casual conversation. Among the temptations I indulge in on my first visit are green mussels with ginger and lime butter, deep fried minced prawn and water chestnut wrapped in tofu leaves and the "usuals," jars of marinated feta cheese cubes, cornichons, baccacelli baby mozzarella, kalamata and green olives. The only thing surprising about the abundance of choice is that it is repeated in earnest each successive night, a treat for any food connoisseur.

I sit for over an hour, enjoying the bubbling company about me, the geniality of the host staff, who appear offering frequent refills, and the view from out the window, which again is captivating. But once the darkness has slipped over the city and the river below becomes a pattern of twinkling lights and vast black moving shapes, I suddenly feel the urge for a quick swim.

Returning once again to the ground floor, I head to the cooling waters of the pool on what is a windy, humid night. I look up at the red glow of the Sheraton sign far above me and then float in the waters, enjoying the luxury of the Royal Orchid Sheraton, which, from my top room in the Towers to the bottom floor of the lobby, displays a knowledge of comfort and style second to none.

As for my writing? Well, I guess that will just have to wait until tomorrow.

 

 From Benjarong Magazine - October 2004, Volume 7 Issue 10


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